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APPOINTMENT CONFIRMATION:

To ensure an efficient session, the following instructions are necessary to adhere
- Make sure that your session will be conducted through your laptop or desktop. Furthermore, use your headphone so the voice will be clear.
- It is highly recommended that you are in a private, quiet, and comfortable place without distraction. 
- Make sure to drink plenty of water and stay hydrated. 
- If you are using any mood-altering substances or suffering from addiction, make sure that you are not taking and using any drugs or alcohol at least 24 hours before the session or the session can’t be conducted.

Session Policy 

The client must confirm by making payment before the session. Hence, the session will only be booked when a copy of the payment is sent via WhatsApp using a bank account transfer payment method.  

Please note that some clients take more time than they normally do. If the session takes more time than previously agreed, which is 90 minutes for the first session and 1 hour for the follow-up session, there will be an extra fee based on the time consumed. An additional 30 minutes of an initial 1-hour appointment will be 950 SAR instead of 730 SِِِAR. Therefore, an extra hour will be 1,200 SAR. This is also applicable to discounted packages. 

EMERGENCY APPOINTMENT: 

If you would like to book a same-day emergency appointment or on the weekend, the fee will be 1,200 SR However, your appointment will be confirmed according to the availability. 

RESCHEDULE / CANCELLATION: 

If you want to reschedule your session, please do this within 48 hours or at least 24 hours before your appointment. Also, the rescheduling should be within 48 hours in case of an emergency or just rescheduling. Suppose the appointment is confirmed, and there's a same-day cancellation without proof of an emergency, an inability to reschedule, or a no-show. In that case, the investment fee for the session will not be refunded. And this also applies if you miss any session from your predetermined package. I have a strict policy because my work is life-changing, and time is valuable and could've been spent assisting another client. 

If I have an urgency and need to reschedule the appointment for any reason, I will contact you ASAP to provide you with the next available appointment.
 

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